Mosslight Meadow player support
A clear path back to the meadow.
Find quick troubleshooting steps, report a problem from inside the game, check service availability, or contact Lanternleaf Games directly.
Quick help
Start with the short checklist.
These steps solve the most common Steam installation and input problems without changing your progress.
- Update the game: open Steam Downloads, finish any pending Mosslight Meadow update, then restart the game.
- Verify the installation: in Steam, open Properties → Installed Files → Verify integrity of game files.
- Check the controller: reconnect it before launching, then adjust stick dead zone or vibration under Settings if needed.
- Steam Cloud: progress synchronizes when Steam Cloud is enabled and the Steam client is online.
Report a problem
Send the useful part, not your identity.
Open Report a Bug from Settings or the pause menu. Describe what happened and, when helpful, include optional technical details or a gameplay-only screenshot from the paused game.
- Private by design: the reporter does not include your email address, Steam ID, save data, desktop, or other applications.
- Your choice: technical details and the screenshot are optional and shown before submission.
- Short retention: accepted reports and private screenshots are kept for no longer than 90 days.
Read the complete explanation on the Privacy & Legal page.
Direct support
Tell us what happened.
If the in-game reporter is unavailable, email [email protected]. Clear details help us investigate the problem more quickly and accurately.
- Include: your game version and revision, what you were doing, what you expected, and what happened instead.
- Helpful: clear reproduction steps and a gameplay screenshot that does not contain unrelated personal information.
- Never send: your Steam password, authentication ticket, API key, payment information, or unrelated personal files.
Service status
Check the path before retrying.
These read-only pages report whether Lanternleaf services are available. They do not display bug reports, replay proofs, player identities, receipts, or leaderboard entries.
- Bug report intake: view service status.
- Leaderboard verification: view service status.
Still stuck?
We will help you find the trail.
Contact the studio directly, or visit the Steam Community Hub for game news and player discussions.